Terms & Conditions

Huntly Homes provides virtual design services, including:

• 3D Room Design

• New Construction and Remodel Rendering

• Virtual Design Support

• Developer Packages

• Video Walk Throughs

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Details of each service, along with inclusions and starting prices, are listed on our Services Page.

• Full payment is required upon booking. Services will not begin until payment is confirmed.

• Payment is accepted through Square Checkout, where you can securely complete your transaction.

• Prices for add-ons (e.g., video walkthroughs, custom finishes, styling guides) are specified at checkout.

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• All designs are custom and non-refundable.

• Cancellations must be made within 24 hours of purchase to avoid forfeiting the service.

• If you cancel within the 24-hour window, a full refund will be processed, minus a $25 processing fee.

• For open concept designs (e.g., kitchen/living/dining combos), each distinct space is billed as a separate room.

• This ensures proper styling, layout planning, and render quality for each area.

• We respect your privacy and guarantee that all personal and project information is kept confidential and secure.

• Huntly Homes reserves the right to update these Terms & Conditions at any time.

• Clients will be notified of significant changes via email.

Because this is a virtual interior design company, you recognize that we have not and cannot see every item recommended in person. We use our professional design experience as well as customer reviews to ensure we are choosing high-quality products. Clients are responsible for double-checking all measurements to ensure pieces will fit appropriately.  As with everything, some products may appear different from what is pictured in your design or online. This is an associated risk with virtual interior design that you accept. Should this happen, we will be more than happy to assist you in finding an alternative option.

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Huntly Homes is not liable for:

• Misuse or misapplication of design plans.

• Installation issues or damage during product delivery.

• Variations in color, materials, or finishes once installed.

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• Each project includes two rounds of revisions within 7 days of each delivery.

• Additional revisions are available for an hourly rate of $75.

• All revisions must align with the original design scope. Changes to the design concept may incur additional costs.

To ensure a smooth process, clients must provide:

• Accurate floor plans, measurements, and photos.

• Design preferences and any existing furniture or finishes they wish to include.

• Timely communication and responses to design questions.

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Note: Inaccurate measurements or incomplete project details may affect final designs and project timelines.

• Standard delivery time is 7–10 business days for most projects, depending on the scope. Larger projects may require an additional 3-4 business days. 

• If client communication is delayed by more than 30 days, the project will be considered abandoned and marked as complete. To reopen, a reactivation fee of $150 will apply.

• We value your privacy. All personal information collected during booking and design is handled securely and never shared without your consent. For full details, please see our Privacy Policy.

• By purchasing services from Huntly Homes, you grant us permission to use your completed designs, renderings, and walkthroughs for marketing purposes, including but not limited to:

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- Website portfolio and project showcases

- Social media platforms

- Email marketing and promotional materials

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• If you wish to opt out of this, please inform us in writing prior to project completion.

• For any questions or concerns regarding these terms, please contact us at: info@huntlyhomes.com 

Some of the links on this website are affiliate links. This means that when you click on certain links and make a purchase, Huntly Homes may earn a small commission, at no additional cost to you. We only recommend products and services we genuinely love, use, or believe will bring value to your home and design journey.

Huntly Homes is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.

We’re committed to transparency and integrity in all of our recommendations. Affiliate income helps support the content, design resources, and services we provide.

If you have any questions about our affiliate partnerships, feel free to reach out to us at info@huntlyhomes.com.