You’ve got questions.
We’ve got answers.
1
Do I need to live locally to work with you?
Not at all! All of our services are 100% virtual and available to clients across the U.S.
2
What do I need to get started?
Once you book, you’ll receive a short questionnaire to tell us about your space and style. The questionnaire will allow you to share photos, basic measurements, and any inspiration images you’d like to share.
3
Can I use my own furniture in the new design?
Absolutely. If you’re keeping key pieces, we’ll incorporate them into the design at no extra cost. Just send a link to the item or a photo and basic dimensions so we can include them accurately in your renderings.
4
How do we communicate during the project?
After booking, we’ll communicate primarily by email. Scheduled phone and video calls will be on an as-needed basis. Our typical design hours are Monday - Friday 9:00 am - 5:00 pm CST.
5
How do you compare to the large design companies?
Some of the larger companies have hundreds of designers working for them who have little to no professional design experience or training. They focus on their designers having a high volume of designs each week; therefore, they are unable to devote the time needed to your project. We not only offer professional experience and training, but personal attention and the time needed to focus on your design project.
6
Do you offer revisions?
Yes—every project includes up to two rounds of revisions to make sure the final design feels just right.
7
Can you design open-concept spaces?
Yes, we love styling cohesive open-concept spaces! Open layouts (like a kitchen/living/dining area) are priced as three individual rooms, since each area is styled and rendered individually before seeing all of the spaces together.
8
Do you offer discounts for multiple spaces or packages?
Yes. If you’re booking three or more rooms (open concept or separate spaces) or need multiple full-home renderings, we’re happy to create a custom package with discounted pricing.
9
How long does a project take?
Most designs are delivered in 7–10 business days, depending on the size and scope. Larger or full-home renderings may take a bit longer, and we’ll always keep you updated on timing.